Privacy Policy

Last updated:

1. Information We Collect

We collect information you provide directly:

• Order Information: Name, telephone number, delivery address (provided via order form)
• Contact Enquiries: Name, email, message content (via contact form)
• Automatically Collected: IP address, browser type, pages visited, referring URL (via cookies and web analytics)

2. How We Use Your Information

Your information is used to:

• Process and deliver your order
• Confirm your order by telephone
• Respond to your enquiries
• Improve our website and services via analytics
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your personal data under Article 6 of GDPR on the following legal bases:

• Contract Performance: Processing is necessary to perform the contract (order fulfilment)
• Legal Obligation: Processing is required to comply with UK/EU law
• Legitimate Interest: We have a legitimate interest in improving our services and preventing fraud
• Consent: Where you have explicitly consented (e.g., analytics or marketing communications)

4. Sharing Your Information

We do not sell or trade your personal data. We may share information with:

• Courier/Delivery Partners: Name, address, phone for delivery purposes
• Payment Processors: If applicable (we handle cash-on-delivery payments)
• Hosted Service Providers: Web hosting, analytics, email services
• Legal Requirements: If required by law or court order

5. Data Protection Measures

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.

6. Your Rights

Under GDPR and UK Data Protection Act 2018, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Erasure: Request deletion of your data (right to be forgotten)
• Restriction: Request limitation of processing
• Portability: Receive your data in a portable format
• Object: Object to processing of your data

To exercise these rights, contact us at info@strengthcleansin.world.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience. See our Cookie Policy for details. You can manage cookie preferences via our consent banner or browser settings.

8. Third-Party Services

Our site may use:

• Google Analytics: To understand site usage (anonymised data)
• Google Ads Conversion Tracking: To measure advertising performance
• Google Maps: To display our location

These services have their own privacy policies. We recommend reviewing them.

9. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected:

• Order Data: Retained for 6 years for tax/legal compliance
• Contact Enquiries: Retained for 1 year unless you request deletion
• Analytics Data: Retained for 26 months (Google Analytics default)

10. International Data Transfers

Some of our service providers are located outside the UK/EEA. Where data is transferred internationally, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

11. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it immediately.

12. Complaints

If you have concerns about how we handle your data, you may file a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF, UK
Phone: 0303 123 1113
Website: www.ico.org.uk

13. Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated date. Your continued use constitutes acceptance of the updated policy.

14. Contact Us

Questions about this Privacy Policy? Contact us:

Email: info@strengthcleansin.world
Phone: +44 203 808 9247
Address: 12 Merchant Street, London E3 4QS, UK